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PAYMENT POLICY:   PAYMENT IN THE FORM OF: CASH, CHECK OR MONEY ORDER

NEW CLIENTS:
50% DUE AT CONTRACT SIGNING TO HOLD DATES / 50% BALANCE DUE BY FIRST VISIT
EXISTING CLIENTS:
50% DUE BY FIRST VISIT / 50% BALANCE DUE WITHIN 7 DAYS OF RETURN
IF LATE PAYMENT OCCURS THEN NEW CLIENT POLICY WILL BE ENFORCED

*A $3 LATE FEE PER DAY WILL BE ADDED TO UNPAID BALANCES AFTER 7 DAYS OF RETURN.
UNPAID BALANCES IN EXCESS OF 30 DAYS WILL BE SENT TO COLLECTIONS
AND PET SITTER / CLIENT RELATIONSHIP TERMINATED.

*A $25 FEE WILL BE CHARGED FOR NON-SUFFICIENT FUNDS

CANCELLATION FEES:

DOG WALKING:   NO REFUND OR CREDIT IF CANCELLED WITHIN 24 HOURS
                             50% REFUND IF CANCELLED WITHIN 48 HOURS
EARLY RETURN:     NO REFUND OR CREDIT WILL BE GIVEN
DAILY VISITS:        50% REFUND WITHIN 14 DAYS / 50% CREDIT WITHIN 7 DAYS
TRAINING:            50% REFUND WITHIN 14 DAYS / 50% CREDIT WITHIN 7 DAYS
OVERNIGHTS       50% CREDIT IF CANCELLED WITHIN 14 DAYS
HOLIDAYS:           NO REFUND OR CREDIT GIVEN IF CANCELLED WITHIN 14 DAYS
                             50% CREDIT WILL BE GIVEN IF CANCELLED WITHIN 30 DAYS
                                            Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, 4th of July

LAST MINUTE SCHEDULE CHANGES:

$2 FEE FOR SCHEDULE CHANGES MADE WITHIN 72 HOURS OF START OF JOB
$4 FEE FOR SCHEDULE CHANGES MADE WITHIN 48 HOURS OF START OF JOB
$6 FEE FOR SCHEDULE CHANGES MADE WITHIN 24 HOURS OF START OF JOB